Role

Full-time Vice President, Human Resources

Location

Remote
Westport, CT

Description

Jobs Job Apply

Vice President, Human Resources

*Please note this is a remote or hybrid (if local) position with frequent travel to Westport, CT.*

Company Overview

PetVet Care Centers is a nationwide network of over 400 general, specialty, emergency and equine veterinary hospitals. While each location operates locally, PetVet is committed to delivering best in class patient care by ensuring exceptional medical practice, and a strong support network that enables our purpose-driven teams to thrive.

With roughly 10,000 team members across the country, PetVet plays an important role in supporting families and their pets within each community we serve. Guided by our Culture of Care, we believe that when we take care of our teams, they are better able to care for the pets and families who rely on us. This is at the heart of our promise: You care for pets. We care for you. We celebrate local traditions and empower each hospital to retain its unique identity while benefiting from the scale and support of a leading national veterinary network.

Position Overview

The Vice President, Human Resources will provide strategic and operational leadership of the HR function with a heavy emphasis on team member (employee) relations, compliance, and investigations. This leader will oversee the development and execution of policies, programs, and practices that ensure a fair, consistent, legally compliant, and values-driven workplace for all team members.

Serving as a trusted advisor to the CPO, executive team, and field leadership, the VP HR will build scalable systems, lead complex investigations, and proactively address trends across a diverse, geographically dispersed workforce. This role partners closely with Operations to ensure that the HR function supports and enables hospital teams, field teams, and the Center Support Team to operate at their best.

Scope

Reports to the CPO and is a key member of the Human Resources leadership team
Leads a team with 9 direct reports

Responsible for supporting 10,000+ team members across 420+ hospitals and Center Support functions
Focused on team member (employee) relations, investigations, compliance, and HR risk management, while supporting strategic HR initiatives enterprise-wide
Partners extensively with Operations, Legal, Learning and Development, Total Rewards, and other cross-functional leaders

Key Responsibilities

Team Member Relations and Investigations
• Lead the organization’s employee relations strategy, ensuring issues are addressed promptly, fairly, and consistently across all locations
• Oversee a team responsible for handling high-volume and complex investigations, including discrimination, harassment, retaliation, wage and hour, and workplace conduct matters
• Provide expert guidance to leaders on performance management, conflict resolution, disciplinary action, and termination processes
• Partner with Legal to manage employment litigation risks, external complaints, and agency inquiries (EEOC, DFEH, OSHA, etc.)
• Identify ER trends and root causes and develop proactive programs and interventions to address systemic issues

Compliance and Risk Management
• Ensure adherence to all applicable federal, state, and local labor and employment laws
• Oversee policy development, updates, and communication to ensure clarity, compliance, and consistency across all hospitals and support functions
• Lead the organization’s response to regulatory audits and investigations
• Partner with Legal and Operations to develop preventive compliance strategies and ensure risk is managed effectively across the enterprise
• Implement and oversee case management and reporting systems to drive transparency, consistency, and data-driven insights

Labor Relations
• Develop and execute PetVet’s labor relations strategy, including monitoring for organizing activity, ensuring compliance with NLRA obligations, and partnering with leadership to maintain positive team member engagement
• Serve as a key contact for any industrial or labor relations matters

Policy, Training and Capability Building
• Develop and deliver leader and team member training on workplace conduct, investigations, compliance, and policy interpretation
• Partner with Learning and Development to embed ER and compliance topics into broader leadership training programs
• Ensure leaders are equipped with the knowledge and tools to address ER issues effectively and escalate appropriately

Strategic HR Leadership
• Translate business strategies into people and compliance priorities for hospitals, field teams, and Center Support
• Partner with the EVP Operations and executive team to align HR initiatives with operational priorities
• Contribute to enterprise HR strategy, bringing a risk and compliance lens to leadership discussions and decisions
• Continuously evaluate and improve HR processes to enhance efficiency, scalability, and legal defensibility

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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Vice President, Human Resources

Role

Location

Description

Vice President, Human Resources

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Voluntary Self-Identification of Disability

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