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Career Opportunity

CSR / Receptionist

Role

Full-time CSR / Receptionist

Location

Ruckersville Animal Hospital
8301 Seminole Trail, Ruckersville, VA, US

Description

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CSR / Receptionist

We are seeking a Veterinary Receptionist/CSR to join our team. As a Veterinary Receptionist/CSR, you will be the first point of contact for our clients and their pets. Your role will involve providing exceptional customer service, scheduling appointments, managing client records, and assisting with various administrative tasks. The ideal candidate is passionate about animal care, has excellent communication skills, and thrives in a fast-paced environment.

Duties:
- Greet clients and their pets with a warm and friendly demeanor
- Schedule appointments and manage the veterinary clinic's calendar
- Answer phone calls and respond to client inquiries
- Check-in patients and update client records accurately
- Assist with billing and processing payments
- Maintain cleanliness and organization of the reception area
- Collaborate with veterinary staff to ensure smooth workflow
- Provide support to veterinarians and veterinary technicians as needed

Qualifications:
- High school diploma or equivalent required
- Previous experience working in a veterinary clinic or animal care setting preferred
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations professionally
- Proficient computer skills, experience with veterinary software systems is a plus

We offer competitive pay based on experience and qualifications.

If you are passionate about providing exceptional care to animals and their owners, we would love to hear from you. Please submit your resume for consideration.

Expected hours: 30 – 40 per week

Benefits:

 

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Uniform allowance
  • Vision insurance

 

Schedule:

 

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.

 

 

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As set forth in PetVet Care Centers’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

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